Livermore Auto Repair

5

Machado Auto Care, the place were you can get honesty, integrity, professional & knowledgeable technicians, reasonable prices, and friendly service for all your auto mechanical needs in the Livermore area! My Toyota Prius was recently diagnosed with a leak in the timing belt cover by a new car dealership and that it was going to cost over $3,000+ to resealed timing cover. I scheduled an appointment with Machado Auto Care and they discovered that my timing belt cover was only sweating in one spot, not leaking; the fix and recommendation by Machado Auto Care cost $0.0. They also recommended to reinspect timing cover during future oil changes. There honesty and integrity safe me over $3,000+!!! Thank you Tom Arendell (owner of Machado Auto Care) you have more than exceeded my expectations!!! JLS Sent from my iPad

5

Always done right by me. Good service and mechanics seem like they know their stuff.

5

Great experience with fixing my transmission. Very professional in both making the repairs and communication.

5

5

My car was making a clicking sound when switching from park to drive, or drive to reverse. Since this was my first time visiting an autoshop in Livermore, I took a chance with Machado's due to the stellar reviews. They diagnosed the vehicle and notified me of the issue/estimated cost. They needed to order the part, so they stated I could keep the vehicle until the part arrived in a few days. When I picked up the car, they didn't even take payment for the diagnostic, and stated I could pay all at once after the repair (wow, that's trust for a first time customer). I dropped off the car again once the part arrived and picked it up a few hours later, the issue was solved. I checked the part cost at a reputable online dealer vs what I had been charged, as well as the total labor hours, and honestly I haven't seen a more fair cost for work. I was extremely happy with the overall service provided. After I got home, I had the car parked in front of my house for a few days, and when I pulled out for the first time, I noticed a fresh reddish pinkish liquid on the asphalt under the car. I touched it with a napkin and confirmed it was coming from my vehicle. I called Machado's immediately and they told me to bring it by for a diagnostic that day. They called me same day and stated that the seal that holds the transmission fluid had been compromised due to their repair, and took full ownership of the cost to replace and repair as part of their 3 year 36,000 mile warranty on all of their work. Since the repair, the car has been driving better than ever. I have never worked with an auto shop this transparent, honest, and communicative throughout the entire process. Everyone I spoke to was friendly, and always waving and smiling as I came by. Special shoutout to Stephanie for the amazing communication. This will be my go-to auto shop for as long as I live in Livermore.

5

Really good people I trust with My car.

5

Above and beyond service, honest, and free candy to boot.

4

5

Machados is where I go! Quick, efficient and honest service. Here you’ll find genuine, real and all-around great people on their team which is hard to come by these days. Thanks for always taking to care of me!

4

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