Livermore Auto Repair

5

Great service on complicated job. As always

1

I am deeply frustrated and disappointed with the service I received from Machado's. I cannot express how let down I am by their incompetence. I brought my vehicle in with an explanation of the issues I was experiencing and even pointed out where to look. However, it seems like they completely ignored my concerns. The lack of attention to detail and the complete disregard for my input is unacceptable. It's clear that they are either grossly inept or just don't care about their customers. I strongly advise against using this mechanic's services. Their incompetence and indifference to their customers' needs have left me not only with a poorly serviced vehicle but also with a sense of anger and frustration that I wouldn't wish on anyone else. Avoid this mechanic at all costs; they are an absolute nightmare to deal with.

5

Great service!!

5

5

Can’t say enough amazing things about them. Honest, good, hardworking people. I’ve never had an auto shop end up charging me less than quoted because their mechanic is so incredible that he completed the work faster than expected. They didn’t have to adjust the price, I never would’ve known or questioned anything. That’s just how good, honest people do business. And this is just one of the great things they did for us, doesn’t include all the time they spent talking to us and trying help troubleshoot with us prior to taking it in. We will be telling all our friends about Machado’s and plan to use them for any future auto care needs!

5

10/10 highly recommend Machado’s & will continue to be a customer! Greatly appreciate the amazing customer service by this team with friendly, professional & knowledgeable staff. I feel they are honest and really care about the service they provide.

3

5

5

Machado Auto Care, the place were you can get honesty, integrity, professional & knowledgeable technicians, reasonable prices, and friendly service for all your auto mechanical needs in the Livermore area! My Toyota Prius was recently diagnosed with a leak in the timing belt cover by a new car dealership and that it was going to cost over $3,000+ to resealed timing cover. I scheduled an appointment with Machado Auto Care and they discovered that my timing belt cover was only sweating in one spot, not leaking; the fix and recommendation by Machado Auto Care cost $0.0. They also recommended to reinspect timing cover during future oil changes. There honesty and integrity safe me over $3,000+!!! Thank you Tom Arendell (owner of Machado Auto Care) you have more than exceeded my expectations!!! JLS Sent from my iPad

5

Always done right by me. Good service and mechanics seem like they know their stuff.

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